Refund Policy

This Policy will automatically terminate if you fail to pay the premium due to us. 

Either B.A.M Drainage Limited or you may terminate your Account.


If B.A.M Drainage Limited terminates your Account, you will be notified by letter and an explanation for the termination will be provided. Notwithstanding the foregoing, we reserve the right to terminate without giving reasons. 

If B.A.M Drainage Limited terminates your Account, any pending payments on your Account will be cancelled and provision of Services will not commence.


B.A.M Drainage Limited reserves the right to cancel payments without stating reasons, for any reason prior to processing payment or commencing Services provision. 

Cancellation requests may be submitted by phone, email or by post.


1 Poole Road,




You have the right to cancel your order for the Services within the first statutory 14-day cooling-off period. If you have cancelled your service agreement within this time frame, we will provide you with a full refund and any non-completed payments will be cancelled. 

If you cancel after the 14-day cooling-off period, you will be charged for time on cover on a pro-rata basis. 

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